Before returning an item you need to contact me via email to obtain a returns authorisation stating the reason for the return. Any returned good must be in an unused saleable condition, if this is not how they arrive back to me I will not be able to issue a refund. I cannot accept any returns for fabric and haberdashery etc cut to your ordered length. Printed patterns cannot be return in order to protect the intellectual property of the designer.
You are responsible for the cost of returning the items to me unless I have delivered the item to you in error, or if the item is faulty. Please package the items appropriately so they are not damaged in the post enclosing the authorisation code and reason for return. I recommend insuring your returned item for the full value as I am unable to refund you if the item is lost or damaged in the post. You have 14 days from the day after delivery to return the item.
Note special orders and pre orders cannot be cancelled or refunded as they are ordered specifically to your order requirements.